ACCOUNT EXECUTIVE JOB DESCRIPTION

Reports to: Account Supervisor

Job Description

We're looking for a proactive, detail-driven Account Executive to join our fast-paced creative agency serving B2B and B2C clients in sectors like agri-food, industrial, and tech. In this role, you'll serve as a strategic partner to our clients and a key liaison between cross-functional internal teams. If you're passionate about building strong client relationships, love the rhythm of agency life, and thrive in a collaborative, creative environment—this could be your next great move.

Key Responsibilities 

Account / Project Management: 

• Serve as the trusted voice of the client—ensuring goals and expectations are clearly understood, communicated, and met across all phases of the project.
• Lead day-to-day project coordination: develop project briefs, timelines, and estimates, and shepherd work from kickoff through delivery.
• Collaborate with Project Manager to assign resources and ensure seamless workflow and execution.
• Maintain high standards of quality control—ensuring all deliverables are polished, error-free, on-brand, and delivered on-time.
• Keep project tracking tools updated with current status and ensure timely, accurate client status reports.
• Attend client meetings regularly and confidently communicate project updates, priorities, and next steps.
• Build strong internal relationships with the creative team—translating client feedback into actionable direction, participating in brainstorms, and supporting the creative review process.
• Coordinate with external partners including developers, media teams, freelancers, photographers, and production vendors.
• Help set the stage for creative presentations—outlining objectives and giving context to support the work.

Budget & Financial Management: 

• Monitor and report on project budgets, billing progress, and financial status with clients.
• Review reconciliation reports and flag budget discrepancies or opportunities for efficiency.
• Track vendor costs and notify stakeholders of any changes or concerns.

What You Bring

• A Bachelor’s Degree in Communications, Marketing, or a related field.
• A minimum of 2 years of agency or marketing project management experience.
• Experience in agriculture or a related field. 
• A passion for the food and/or agriculture industry. 
• Proven experience managing multiple projects in a creative, fast-paced agency or studio setting.
• Excellent communication and relationship-building skills—you're a natural collaborator and problem solver.
• Sharp attention to detail and a knack for keeping things moving smoothly.
• Demonstrated knowledge of B2B and B2C marketing strategies, buyer journeys, and content tactics.
• Experience working with digital marketing, web content, and development partners.
• Familiarity with project management platforms—Teamwork experience is a plus.

About Queue

Queue Brand Communications, Inc. is an integrated marketing agency based in Chicago, IL. We bring brands to life through smart strategy, bold creative, and flawless execution. Our collaborative, idea-driven culture values both curiosity and craftsmanship—and we’re passionate about helping our clients grow. While based in Chicago, this is a remote position with occasional travel to our office or client locations as needed.

We offer competitive compensation, comprehensive benefits, and the chance to work on a dynamic mix of print and digital projects across B2B and B2C clients, including those in the agri-food, tech, and CPG sectors.