Whiteford, Maryland

$5000 Sign on bonus, expires 6/30/25

Purpose 

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman

Responsibilities 

• Performs diagnostics and repairs on John Deere equipment and technology 
• Mentors Service Technician Trainees and Service Technicians 
• Conducts or supports customer clinics 
• Performs diagnostics and repairs in the field as required 
• Accountable for billable time and assigned work orders 
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information 
• May participate in JDU Service Training programs required for the development of skills and knowledge 
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities 
• Maintains a clean work area and performs work in a neat and orderly fashion 
• Follows all safety rules and regulations in performing work assignments 
• Maintains current knowledge of John Deere and competitive products 
• Be able to lift 50 lbs.
• Additional duties as assigned

Experience, Education, Skills and Knowledge 

● Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred 

● Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty 

● Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment 

● Experience operating vehicles, tools, and equipment for diagnostic purposes 

● Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred 

● Experience working cooperatively in a team environment 

● Experience communicating effectively verbally and in writing 

● Must have an adequate toolset to perform job responsibilities 

● High School Diploma, GED, or equivalent experience required; Associates degree preferred 

● Valid DOT Medical Card or be to obtain one. Be able to maintain certification. 

● Valid driver’s license required

The pay range for this position is $20-$38 per hour based on experience

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